What is it? Scenario-driven user testing uses context to examine the ability of a user (or potential user) of a system to use what we have designed. This is particularly useful for Research and Development contexts when the target user may not exist yet. In fact, the market for the product may not…

In my many years as a UX designer I’ve also become a keen facilitator of trying to get clients’ thoughts from their heads onto post it notes. However, everyone knows what the clients sees, thinks and expects can be very different to what a team of developers may perceive as…

*Or any other thing that involves post it notes and hand waving With thanks to Viveka Weiley for being my #TFOM 2020 Workshop buddy Note: this is features heavy use of the online whiteboard tool Miro. I’m not affiliated with them in anyway nor are they being endorsed by me…

Machine Learning (ML) has a firm mainstream hold in the technology industry, yet User Experience (UX) still has an uneasy relationship with it. The answer lies in not trying to learn each other’s skill sets, but learning to collaborate together. The UX specialist — is at heart — a facilitator…